Why did I receive the message “Activate your TRIOS Care subscription” on Dental Desktop/Unite?
The reason for this could be either of the two scenarios below.
What is TRIOS Care and what is included?
TRIOS Care is our complete peace of mind service agreement. More info is available here:
Why do I need to activate TRIOS Care?
When activating TRIOS Care in the sign-up flow, you will be asked to accept our terms and conditions. Without this consent, we cannot provide any of the TRIOS Care services such as support and training, as well as our industry leading warranty coverage and drop insurance.
I have a different question, who can I reach out to?
Please go to our Help Center, where you can find all our support resources and contact information of nearby 3Shape support agents, who are ready to assist you.
You might also find the answer in our Frequently Asked Questions (FAQ) about TRIOS Care.
The first year of TRIOS Care is included for all new customers. After your complimentary 1-year TRIOS Care expires, you can simply continue to enjoy the complete peace-of-mind benefits of the service agreement with monthly installments. You are also free to switch to TRIOS Only if you prefer – a basic scan-ready service agreement with limited benefits and no monthly costs.