Help us advance digital dentistry in ways that matter most
Collecting feedback, specific requests, and new ideas from dental professionals is integral to 3Shapes innovation methodology and to the choices we make for developing solution features and workflows. That is why we continuously seek new ways to stay in touch with our users. Now, as an addition to our current feedback channels, we have just launched a new SEND YOUR IDEAS option on 3Shapedental.com/ideas.
A technology investment must make a difference by fulfilling real needs
As technology increasingly influences the business success of clinics, labs, and manufacturing centers, it becomes more and more crucial for investments in technology to fulfill real user needs and provide efficient ways to compete.
3Shape has long ago realized the importance of listening and learning from lab professionals. In a previous interview covering 3Shapes 10-year Anniversary, Tais Clausen, CTO and 3Shape Co-Founder said: “Perhaps the most important lesson we have learned is that successful innovation is only successful if it moves and is guided in directions that truly benefit professionals in their daily work.”
SEND US YOUR IDEAS on 3Shapedental.com
Our new channel allows you to send your ideas as soon as they hit you – in the office, on the train – while using your PC, tablet or smart phone. Our product experts will read and consider all incoming ideas and requests. We will use the information to improve our products and services, and selected ideas will find their way into our development planning. We are open to all kinds of feedback – comments about the system, improvement suggestions, and ideas for new workflows, indications, functionality or features. Your input is very important to us, and we appreciate you taking the time to reach out.
3Shape gets feedback through multiple channels
Naturally, our most valuable and enjoyable way to get ideas still comes through personal contact. 3Shapes dental experts continually stay in touch with professional colleagues in the industry – evaluating solution options together with them, often during the development process. Over the years, we have additionally devised a range of alternative feedback channels such as:
- Integrated reporting functionality in Dental System: for questions or issues that pop up as you work. In Dental System, technicians can fill out and send a feedback report directly while using the software.
- Smiley rating: When users complete a design in Dental System, they will occasionally be asked to select and send the smiley that adequately rates their experience. Smileys are reported and updated on large screens in 3Shapes development division – ensuring that our engineers are informed of the user-satisfaction levels for the systems they develop.
Now, with the new SEND YOUR IDEAS portal on 3shapedental.com, we hope to inspire even more feedback from those whose opinion matters to us the most. Do you have an idea already? Go to www.3shapedental.com/ideas right away.