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3Shape compatibility with Windows 11 - FAQ

Our software development team has completed testing of the compatibility of our products (TRIOS, Dental Desktop / Unite, Studio apps, Engagement apps, Dental System, Ortho System, Audio System and X1) with Microsoft Windows 11. We conclude that the below listed versions of 3Shape hardware and software are compatible.

What software version are compatible with Windows 11?

The following product versions are compatible:

  • Unite (on Dental Desktop or newer
  • Dental System
  • Ortho System
  • Audio System 19.0
  • X1 2.2.0 which is compatible with Dental Desktop

What is 3Shape's recommendation on upgrading?

After extensive testing, we can now conclude that the 3Shape software listed above is compatible with Microsoft Windows 11, therefore you can upgrade to Windows 11 if your PC is eligible to upgrade to Windows 11. Please see section ‘How can I update my PC to Windows 11?‘ .

Which 3Shape products will an upgrade to Windows 11 potentially affect?


Can TRIOS MOVE+, MOVE and Carts be upgraded to Windows 11?

No, Move+, MOVE and Carts are not eligible to a Windows 11 update. This is because Microsoft hasn’t approved its processors to be supported by Windows 11. The list of supported processors can be found on here.

Can PCs used with TRIOS Pod be upgraded to Windows 11?

You can upgrade your PC used with TRIOS POD if it is eligible (see below how to check).

Can PCs used with Lab scanners be upgraded to Windows 11?

You can upgrade your PC used with Lab scanner if it is eligible (Please see section ‘How can I update my PC to Windows 11?‘).

What are the system requirements for Windows 11?

You can find the system requirements here.

How can I update my PC to Windows 11?

Check how to get updates here. If any difficulties, contact Microsoft support. It is also needed to remind customers about backup creation. Note: Please create a backup of the installed SW before proceeding to Windows 11 update. For assistance with backup, please contact support.

Where can I get more details on Windows 11?

See Microsoft's official information here.

How can I check if my PC is eligible to upgrade to Windows 11?

Microsoft has a tool to check automatically if your PC is eligible for upgrade
Alternatively, you can check the system requirements here.

I have a Client-server setup, is there anything I should be aware of?

You can upgrade server and clients without restrictions.