Our software development team is testing the compatibility of our systems (TRIOS, Dental Desktop, Ortho System and Dental System) with the new Microsoft Windows 11. Find more information here.
Because we are still assessing Windows 11 compatibility with our solutions, we recommend that you wait with upgrading to Windows 11 until we have completed testing. By holding off, we can ensure the stability of your systems. Microsoft will continue to support Windows 10 until at least 2025.
After you have installed the Windows 11 upgrade, there is a 10-day period where you can move back to Windows 10 while keeping files and data that you brought along with you.
After the 10 days, you will need to back up your data and do a “clean install” to move back to Windows 10.
Learn how to roll back here or contact support for help.
All 3Shape products may be affected. 3Shape is testing its products’ compatibility with Windows 11 and recommends that users do not upgrade until compatibility is assured.
3Shape is currently testing and a conclusion is expected in December.
3Shape will send out new information and instructions when we have completed the compatibility testing in December. We will be updating this FAQ on an ongoing basis.
We are performing thorough tests to assess full compatibility with Windows 11. Upgrade of 3Shape products will only be recommended when full compatibility is assured.
According to the current system requirements announced by Microsoft (see here) it won't be possible to upgrade TRIOS MOVE and Cart to Windows 11. These requirements may be subject to change.
Yes, 3Shape will continue supporting these. And Microsoft has stated it will support Windows 10 until 2025.
If the PC meets Microsoft’s system requirements it is possible to upgrade. However, this should only be done after 3Shape announces the compatibility with Windows 11.
You can find the system requirements here.
See Microsoft's official information here.
Microsoft has a tool to check automatically if your PC is eligible for upgrade here. Alternatively, you can check the system requirements here. Note that it is not recommended to upgrade your PC until 3Shape announces compatibility with Windows 11.
If you still have questions about the impact of upgrading to Windows 11,
please reach out to our helpdesk for support.