LabCare subscription options for any need and budget

3Shape lets you choose between two service agreements. 3Shape's LabCare subscription package gives you high value services plus the option to protect your investment with an attractive warranty and scanner replacement agreement. Or you can choose the Basic package – a no-subscription program offering limited services free of charge.

3Shape LabCare

The comprehensive service package that keeps you ahead and constantly productive

Basic package

Limited services with no subscription payment for the cost-conscience lab

Software upgrades
New software releases with latest developments including libraries, workflows and tools.
Patches only
Authorized experts help you in your local language and time-zone.
Pay per call
Training & events
Comprehensive user events and trainings by leading dental technicians and 3Shape experts.

Special discounts
Save money with our trade-in/trade-up program and on subscription for additional seats.
Up to 25%
The packages are available with the following scanners
E1, E2, E3, D1000 & D2000
E1, E2, E3, D1000 & D2000

With 3Shape LabCare
With Basic package
Scanner repair and scanner
replacement to avoid downtime
Up to 5 years
1 year warranty (no replacement)

Expert Training

All Dental System users have access to training and learning channels such as local hands-on training, open training events, online webinars, integrated Training Center, instruction videos and manuals. Over 20 in-house training specialists work daily to ensure that users become familiar with all their system’s features, and get the most out of their investment.

Unlimited Upgrades

LabCare ensures that your system represents a future-safe investment that grows stronger and more competitive. 3Shape releases one major system upgrade every year, packed with new indications and workflows, and supplemental upgrading with extra features, more libraries, and new validated interfaces.

Global Support

LabCare ensures rapid assistance in your local language and time zone. Primary local 1st line support is provided by certified 3Shape representatives. Behind them stands a multi-language 2nd line support force of more than 30 in-house 3Shape experts for special cases. 3Shape’s Support & Service centers are strategically placed all over the globe.

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